Terms of Service

1. Who can use our services

You must be 18 or older to buy a service or sign up for texts. If you’re under 18, a parent or legal guardian must sign up on your behalf, agree to these terms and stay the point of contact. Athlete training for minors is arranged only through a parent or guardian.

2. Fitness disclaimer

Consult your physician before starting any exercise program. Exercise carries a risk of injury. Our programs, texts, calls and sessions are general fitness guidance for healthy adults. They are not designed for any medical condition. If you have, or think you may have, a condition that affects your ability to exercise, get clearance from your physician first and tell us about it.

Stop exercising and seek medical help right away if you feel pain, dizziness, shortness of breath, chest discomfort or anything that doesn’t feel right.

3. No medical advice

We are personal trainers, not physicians, physical therapists or dietitians. Nothing we provide is medical advice, diagnosis or treatment, and nothing replaces care from a licensed professional. We don’t provide meal plans, nutrition prescriptions or medical nutrition advice. General healthy-habit reminders in our texts (water, protein, sleep, steps) are not a substitute for advice from a licensed professional.

4. Assumption of risk

You’re responsible for your own health and safety. You agree to:

• Use proper equipment and a safe training environment.

• Follow form instructions and work within your ability.

• Tell us about injuries, conditions or medications that could affect training, and update us when they change.

• Stop and get help if something feels wrong.

To the fullest extent allowed by law, you assume the risks of exercise and release us from claims arising from your participation, except where caused by our gross negligence or willful misconduct. In-person clients may be asked to sign a separate waiver and intake form before the first session.

5. Services

• Daily Accountability Texts: one check-in text per day on a monthly subscription. Sofia reads replies and responds personally. Reply times vary. This is accountability, not emergency support.

• 12-week programs (12-Week Glute Build, Lean & Shredded 12): a prebuilt program delivered digitally, a 20-minute onboarding consult and check-in texts every 2 weeks for 12 weeks, for a one-time price. The onboarding consult must be booked within 60 days of purchase.

• Virtual Coaching: a custom program, one 30-minute video call per month, weekly check-ins and daily texts, on a monthly subscription with a {{CONFIRM:3}}-month minimum. Monthly calls don’t roll over if unused.

• In-Person Training: 1:1 sessions in Chicago or Hinsdale, arranged after an inquiry and consult. Pricing, scheduling and cancellation rules for sessions are confirmed in writing before you start.

We may update program content, check-in formats and delivery methods as we improve them.

6. Prices, payments and subscriptions

Prices are listed on the site in U.S. dollars and may change; the price you see at checkout is the price you pay. Payments are processed by Stripe. By paying, you authorize the charge, and for subscriptions, the recurring monthly charge until you cancel.

Subscriptions renew automatically each month on your billing date. Cancel anytime through the link in your receipt or by emailing sradice77@gmail.com. Cancellation takes effect at the end of the current billing period; there are no partial-month refunds unless the refund policy below says otherwise. Virtual Coaching has a {{CONFIRM:3}}-month minimum; you may cancel after the minimum is met.

If a payment fails, we’ll notify you and retry. If it still fails, we may pause or end the service. Texting STOP ends text messages but doesn’t cancel a paid subscription. Cancel through the link in your receipt or by email.

7. Refund policy

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Refunds, when issued, go back to the original payment method and may take 5 to 10 business days to appear. To request one, email sradice77@gmail.com with your name and order details.

8. Your content and testimonials

Photos, videos, messages and form answers you send stay yours. You give us permission to use them to coach you. We’ll only use your words, name, photo or results publicly as a testimonial if you give written permission through our testimonial form or by email, and you can withdraw that permission anytime by emailing sradice77@gmail.com.

9. Our content

Programs, PDFs, videos, texts and site content are owned by {{LEGAL_ENTITY}} and licensed to you for your own personal, non-commercial use. Don’t copy, resell, share or post them. Program access is for the person who bought it.

10. Text messaging

By checking the SMS consent box, you agree to receive texts as described in our SMS Terms. Message frequency varies by program. Message and data rates may apply. Reply STOP to opt out, HELP for help. Consent is not a condition of purchase.

11. Acceptable use

Don’t use the site or services to harass, abuse, impersonate or break the law. Don’t try to access other people’s information or interfere with the site. We may end service to anyone who violates these terms, with a pro-rated refund of prepaid, unused service where the law requires it.

12. Scheduling and no-shows

Book calls and sessions through the links we give you. Please reschedule at least 24 hours ahead. In-person session no-show and late-cancellation terms are confirmed in writing before you start. Missed monthly coaching calls don’t roll over.

13. Limitation of liability

To the fullest extent allowed by law, {{LEGAL_ENTITY}}, Sofia Radice and anyone working with us are not liable for indirect, incidental or consequential damages, lost profits, or injury or loss arising from your use of the services, and our total liability for any claim is limited to the amount you paid us in the 3 months before the claim. Some states don’t allow these limits, so they may not apply to you.

14. Disputes and governing law

Illinois law governs these terms. If we have a dispute, we’ll try to resolve it by talking first. If that fails, claims will be brought in the state or federal courts located in Cook County, Illinois, and you agree to that venue.

15. Changes

We may update these terms. The effective date above will change when we do. Continuing to use the services after a change means you accept the new terms. For subscriptions, material changes apply at your next renewal.

16. Contact

Sofia So Fit, {{LEGAL_ENTITY}}, 444 W Jackson Blvd, Chicago, IL 60606, sradice77@gmail.com. Related: Privacy Policy and SMS Terms, linked in the footer.